
Timber Lines Transportation Services
Frequently Asked Questions
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How do I schedule a ride?Call (316) 651-5289 by 4:30 p.m. the day BEFORE your requested pick-up time.
Please be prepared to provide:
* Your name
* The date and time you need to be picked up
* The pick-up address
* Any special instructions, such as being accompanied by a service animal
* Whether you plan to bring a guest or personal care attendant -- personal care attendants ride at no additional charge
Timber Lines strives to provide prompt service. Please note that your driver may arrive within 20 minutes before or after of your requested pick-up time. If you have waited more than 20 minutes and your driver has not arrived, please call (316) 651-5289.
Click here to learn more.
How much does the service cost?
The cost to ride Timber Lines, without city, county or other subsidies, is $25 each way. Most customers find it beneficial to seek assistance. The following are some options to consider:
* Sedgwick County Transportation Brokerage
* Wichita Transit Specialized Services
* Medicaid Medical Card Holders
* Physical Disability Waiver
What are your hours of operation?
Timber Lines expanded its dispatch of fully accessible vans to cover the greater Wichita area Monday through Friday, 8 a.m. to 5 p.m. Call (316) 651-5289 to learn more.
What geographic area does Timber Lines cover?
Services are provided throughout the city of Wichita, Kan., and into some surrounding county areas. Please call a Timber Lines representative, (316) 651-5289, to learn more.