Case Management
Frequently Asked Questions
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About case management -
How do I get case management services?About HUD services -How do I get case management services?
Case management services are accessed through the Community Developmental Disability Organization. The Sedgwick County CDDO can be contacted through their website or you can call them at (316) 660-6730.
Return to questionsWho is served by Case Management Services?
We serve any one who is eligible to receive Mental Retardation/Developmental Disability waiver services in Sedgwick County. CPRF’s case management serves all ages and a variety of disabilities including cerebral palsy, mental retardation, autism and Down’s syndrome.
Return to questionsWhat is a person centered support plan?
A Person Centered Support Plan (known as a PCSP or person centered planning) is a document developed by the entire team who supports a person with disabilities. The planning team can include the person himself, direct care staff, a case manager, counselors, family members and other professionals. Each plan is as individual as the person for whom it is developed. The plan typically outlines goals and needs, and includes actionable items that are designed to help a person to live as independently and as fully a life as possible. Any person who receives HCBS/MRDD services is required by the Kansas Department of Social Rehabilitation Services to have a PCSP.
Return to questionsCan I have case management even if I am on the waiting list for services?
Yes. Case management is an entitlement service for anyone qualifying for the MRDD waiver. There is no waiting list for case management services.
Return to questionsIf I don’t have services, why do I need case management?
Often case managers can assist with other things beside HCBS services. Our advocacy can be useful in finding housing, equipment and other needed services. In addition we can assist in working with schools, health professionals and other community organizations.
Return to questionsHow often will I see my case manager?
It depends on your needs. Case managers will be in contact with you (by phone or in person) at least once a month. But you may need more than that. Case managers treat each client differently and provide services based on your needs.
Return to questionsHow many other people does my case manager serve?
The Kansas requires that case managers serve no more than 30 people. CPRF prefers to keep caseloads to a maximum of 25 clients to one case manager.
Return to questionsI have a service coordinator/case manager from another source. Can I still use the services of the HUD service coordinator?
Yes. The U.S. Department of Housing and Urban Development service coordinator is available to assist anyone who lives at the Timbers. If you have service coordination/case management the HUD service coordinator will coordinate with your a service coordinator/case manager to ensure that your services are received.
Return to questionsIf I need help communicating with my doctor regarding a specific problem can the HUD service coordinator help me?
Yes. The U.S. Department of Housing and Urban Development service coordinator can help you if you are having difficulty with a particular medical or mental health issue and you need assistance advocating or explaining the situation. The HUD service coordinator cannot accompany you to routine medical visits.
Return to questionsI am involved in a judicial proceeding (criminal or civil) and need help. How can I get help with this?
The U.S. Housing and Urban Development service coordinator can assist with communication between you and judicial professionals and can accompany you to court as an advocate for you within the coordinator's scope and abilities.
Return to questions